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Privacy Policy

This Privacy Policy (“Policy”) explains how 怪獸·同途有限公司 (Business Registration Number: 78234093, the “Company”) collects, uses, stores and protects personal data provided by customers through this website. By using the website or placing an order, customers confirm that they have read and agreed to this Policy. The Company may collect name, email address, phone number, delivery address, order records, payment information (processed via third-party payment platforms; the Company does not store full payment card details), account login details, browsing records, and technical data collected through cookies or similar technologies. Collected data is used to process and fulfil orders, provide customer service and handle enquiries, send order confirmations and related notifications, improve website functionality and user experience, and comply with legal and regulatory requirements. The Company shares data only when necessary with logistics providers, payment service providers and technical service providers to complete order processing, and does not sell customers’ personal data to third parties. The Company adopts reasonable technical and organisational measures to protect personal data against unauthorised access, loss or disclosure. Data will be retained only for as long as necessary or as required by law. Customers have the right to access, correct or request deletion of their personal data (subject to legal requirements). Please contact customer service to exercise these rights. This website uses cookies to enhance browsing experience and analyse website usage. Customers may manage cookies through browser settings, although some features may be affected. The Company reserves the right to amend this Policy at any time. Amendments will be published on the website, and continued use of the website constitutes acceptance of the updated Policy. This Policy is governed by the laws of the Hong Kong Special Administrative Region. Please contact customer service for any enquiries.